FAQ

Below are the most frequently asked questions and answers concerning tickets and the Zeehavendagen event. If the answer to your question is not listed, please consult one of the options at the bottom of this page.

Zeehavendagen Amsterdam is an event where port-related companies from the North Sea Canal area open their doors to the public. Participating companies or locations offer tours, workshops and demonstrations. This year the event takes place from June 22 to 25. The full offer and program can be found here. You can also book your tickets for admission there.

It is possible to visit the port throughout the year as a consumer. You can see these activities under the button 'Continuous' As a school or group visiting the port is also possible! See the 'Education' page.

The vast majority of activities are free to the individual visitor. So you book a zero (free) ticket on our website. There are a few exceptions, such as Het Scheepvaartmuseum or the Havenrondvaart Amsterdam. Participants of Zeehavendagen Amsterdam do receive a reduced rate. You can see whether a particular activity is free when you book it. For a business group, costs may be involved. Please contact the organisation via events@zeehavendagenamsterdam.nl

The address of the venue you have booked a ticket for is listed on the booking page and your ticket. Most venues have plenty of parking spaces or are accessible by public transit bus. Note: A number of port locations are not well connected to public transportation. Check the route well in advance to avoid surprises.

Tickets can be booked here on the website of Zeehavendagen Amsterdam. It is not possible to book tickets at the location itself. However, there is an exception for Het Scheepvaartmuseum, the canal cruises of Amsterdam Boat Cruises, Chocolatemakers XXL and Havenfestival IJmuiden. At Het Scheepvaartmuseum, Amsterdam Boat Cruises (provider of the harbour tour) and Chocolatemakers you can buy tickets on location. Please note! These tickets are not for free. At Havenfestival IJmuiden you do not need a ticket.

It is certainly possible to book an activity for a group with more than 8 people. For example, as a company, business group, school or institution you can book an all-inclusive excursion. See the page 'Education' and ' Business Participation'.

There is no need to print your tickets. You can simply show them at the entrance on your smartphone and have them scanned. Just as easy and it saves a lot of paper! Please make sure that your screen brightness is set to maximum when scanning.

There are several reasons why you cannot select tickets;

  1. The location is closed.
  2. The tickets are sold out. This location works with a maximum number of tickets, so it is possible that the desired time slot is no longer available. The system will always inform you of the current availability. It is not possible to be put on a waiting list.
  3. The tickets are not yet available for order. We advise you to keep an eye on the ticket website.

First check to see if your confirmation has ended up in the spam folder, the unwanted e-mail or in another e-mail folder. Tip search for "Amsterdam Boat Cruises" or "Zeehavendagen Amsterdam" in your e-mail. If you can't find the e-mail with the tickets, please contact us via the communication channels at the bottom of this page or e-mail to events@zeehavendagenamsterdam.nl

We ask you to report to your ticket before the start of the chosen time slot. If you are unable to make the time slot, please contact us by emailing events@zeehavendagenamsterdam.nl

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